Frequently Asked Questions

How Often Should You Wash Your Pillows?

How often a pillow should be washed depends on its filling and construction. Removable covers can usually be washed more frequently, while some pillow fillings should only be spot cleaned or aired. Always follow the care instructions for your specific VOLKE pillow rather than treating every pillow the same way.

Can You Machine Wash Memory Cloud Pillows?

Solid memory foam should generally not be put in a washing machine, as soaking and agitation can damage the foam. If your pillow has a removable washable cover, wash the cover separately according to its care instructions and spot clean the foam where necessary.

How Do You Choose the Right Pillow?

Start with your sleeping position and the type of support you find comfortable. Side sleepers often prefer more height and support, while back sleepers may prefer a pillow that supports the natural position of the head and neck. The best choice ultimately comes down to your body, sleeping position and personal preference.

What's the Difference Between the Puff Loft Pillow and Memory Cloud Pillow?

The Puff Loft Pillow is designed around a softer, loftier feel, while the Memory Cloud Pillow uses a contoured memory-foam shape for a more structured feel. If you like a traditional soft pillow experience, start with the Puff Loft. If you prefer a shaped pillow with more defined support, consider the Memory Cloud.

How Often Should You Replace Your Pillow?

There's no exact replacement date for every pillow. Consider replacing yours when it no longer returns to its original shape, has permanently lost its loft or support, or simply no longer feels comfortable to sleep on. The material, construction and how the pillow is cared for all affect its lifespan.

What Does a Mattress Topper Actually Do?

A mattress topper adds an additional comfort layer to the mattress you already own. It can change the surface feel of your bed and add cushioning without replacing the mattress itself. A topper won't repair a damaged or unsuitable mattress, but it can make a good mattress more comfortable.

How Thick Should a Mattress Topper Be?

A thicker topper generally creates a more noticeable change to the feel of your mattress, while a thinner topper makes a subtler difference. Thickness isn't the only consideration, though — filling, construction and firmness also influence how a topper feels.

Can You Put a Mattress Topper on Any Mattress?

A topper can be used with most conventional mattresses, provided the mattress is supportive and in reasonable condition. Check the topper dimensions against your mattress size and make sure your fitted sheets have enough depth to accommodate the additional layer.

What's the Difference Between a Comforter and a Duvet?

A comforter is typically a filled bedding layer designed to be used as it is, whereas a duvet is usually an insert intended to sit inside a removable duvet cover. Construction varies between products, so check the individual product information and care instructions before buying.

How Do You Keep a Comforter Fluffy?

Regularly shaking and redistributing the filling can help maintain an even loft. When washing or drying is required, follow the product's care label carefully, as excessive heat or unsuitable washing methods can damage some fillings.